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Support

Email support@plasticfactory.com, or use the form at plasticfactory.com/support.

Include:

  • Your platform and version: macOS, Windows or iOS version, and the Bent Spool version.
  • The host and the format (AU, VST3, AAX, standalone or AUv3; on Windows, VST3 or standalone).
  • What you did, what you expected and what happened.
  • For a desktop license problem, the license key and the exact message in the activation window.

To move a desktop license off a computer, email support. The plug-in has no deactivate button.